Using radio value for automations

[Erik van der Valk]

I'm having trouble creating an automation that uses a radio value to conditionally show or hide certain information.

The data comes from a form that eventually creates a new ticket in another project.

However, I made it simple to demonstrate the problem I'm running into.

• I have an automation that triggers on form submit.
• A lookup table called `radio`.
  • Key/value
    1/Yes
    2/No
• A log to audit with `Developer: {{issue.forms.1fb00898-1f81-44d0-9617-91eecb5db6b3.last.isDeveloper}} | {{radio.get(issue.forms.1fb00898-1f81-44d0-9617-91eecb5db6b3.last.isDeveloper.value)}} | {{#if(equals(issue.forms.1fb00898-1f81-44d0-9617-91eecb5db6b3.last.isDeveloper, "1"))}}Yes{{/}}`

It returns:
```

Log action 03/06/2025, 14:17:17
Developer: 1 | |
```
However I'm unable to figure out why `{{issue.forms.1fb00898-1f81-44d0-9617-91eecb5db6b3.last.isDeveloper}} returns the 1 (for Yes) and 2 (for No) but neither the radio lookup table or if equals works...

Can someone tell me what I'm doing wrong?

Kind regards

[Erik van der Valk]

Thank you for the reply:

Using `.label` got me a little further but the check for equals still doesn't work correctly.

```

Support Desk: {{issue.forms.1fb00898-1f81-44d0-9617-91eecb5db6b3.last.isSupportDesk}} | {{issue.forms.1fb00898-1f81-44d0-9617-91eecb5db6b3.last.isSupportDesk.label}} | {{#if(equals(issue.forms.1fb00898-1f81-44d0-9617-91eecb5db6b3.last.isSupportDesk.label, "Yes"))}}Yes, with support desk access.{{/}} | {{equals(issue.forms.1fb00898-1f81-44d0-9617-91eecb5db6b3.last.isSupportDesk.label, "Yes")}}
```

1. You're in a company-managed project
2. The automation
   
3. The form
   
4. The log
   
5. The problem specifically lies with:
   ```
   {{#if(equals(issue.forms.1fb00898-1f81-44d0-9617-91eecb5db6b3.last.isSupportDesk.label, "Yes"))}}Yes, with support desk access.{{/}} | {{equals(issue.forms.1fb00898-1f81-44d0-9617-91eecb5db6b3.last.isSupportDesk.label, "Yes")}}
   ```
   Neither does it show "Yes, with support desk access." nor is `{{equals(issue.forms.1fb00898-1f81-44d0-9617-91eecb5db6b3.last.isSupportDesk.label, "Yes")}}` returning `true` when the label matches 'Yes'.

Perhaps, with this information, the use-case is a bit more clear. It feels like I'm missing something obvious...

Thanks again!

[Marc - Devoteam]

Hi @Erik van der Valk 

What is your goal with your automation, log the values selected?

The set values can be seen in the form linked to the issue.

As I understand, you want to use information from the form to trigger an automation rule to create an issue in another project.

So this is not when the form is submitted, but at a later moment in time, correct?

If you want to do this, you need to format the form option as follows in a rule, see the part Access smart values without using the Forms submitted trigger" in the article you shared initially

Example:

{{issue.forms.1fb00898-1f81-44d0-9617-91eecb5db6b3.isDeveloper}}

based on the field type used in the form you need to find the ID of the option selected. Use API or the browser developer.

[Marc - Devoteam]

Hi @Erik van der Valk 

Whenever you ask for help with an Automation Rule it will help us to help you if you provide:

1. what type of project is this (e.g., company-managed, team-managed, etc.), 

2. images that show your complete rule.

3. images showing the details of any relevant actions/conditions/branches.

4. images showing the Audit Log details for the rule execution.

5. Explain where the issue is.

These questions are not for not willing to help, but to have community members understand on how automation works.

But you don't need a lookup table.

See usage here, access-smart-values-for-forms-and-form-fields 

Make sure the Field Key is set

Based on the form submission you can use a smart value condition.

{{issue.forms.1fb00898-1f81-44d0-9617-91eecb5db6b3.last.isDeveloper}} equals 1

Then you can use a action in the automation rule

[Erik van der Valk]

Sorry, replied in the field. My comment is in the main thread. I tried providing all the relevant information as per your request.