I am trying to create an automation rule to create subtasks for a New Hire/Onboarding parent ticket. I want them to be able to enter the components and it create a sub-task for each component they need access.
It works great but I can't figure out how to get it to display just the name of the individual components for each sub-task. When I use {{issue.components.name}}, it shows the full list of components on each sub-task. The output I am trying to get is if they enter "SystemA" and "System B", it creates two sub-task and the summary for the first is SystemA and the summary for the second sub-task is SystemB. I am getting two sub-tasks with summary "SystemA, SystemB"
Hi @Lacey Griffith, you can configure the following:
I hope that helps.
I forgot to mention that if you set another variable name in 2.2, you need to use the same in 3.1.
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Thanks Ivan!!! That was exactly what I needed. I just had to add the ".name" in the smart value field.
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