Using Smart Values need to subtract the number from 2 custom fields and add the output in field

[Aswad Deshpande]

Hello, Community

I need assistance. I want to use Smart values below the condition I specified in Automation to subtract two values that are present in numbers under two distinct custom fields and store the result in another custom field, but it isn't producing the output.

{{issue.Time To Detect.-(issue.Time To Resolve)}}

[Jack Brickey]

Hi @Aswad Deshpande , if these are number fields then you need to use the minus() function. Below is the excerpt from the documentation.

Plus/Minus

Adds or subtracts one numerical smart value with another. For example, you could update the current story point estimate for an issue by adding a point for each subtask. 

{{issue.Story Points.plus(issue.subtasks.size)}}

So in your example ...

{{issue.Time To Detect.minus (issue.Time To Resolve)}}

[Jack Brickey]

If they are dates use the diff() function...

{{issue.Time To Detect.diff(issue.Time To Resolve)}}

[Aswad Deshpande]

Hi @Jack Brickey 

That is a number where I have computed the difference in minutes, not a date format.