Users cannot see all open tickets

[Jim Foster]

added my team of 3 as users and then added them as admins but when they click on the mailed invite and log in they cannot see the all open tickets etc... like the project admin can.  I have set pretty much every permission there is and still they cannot see the same thing as the project admin account holder if you will.  when they log in they get stuck at the project details page and can go no further.

[Florian Bonniec]

Hi @Jim Foster 

Have you granted them application access to JSM ?

Regards

[Jim Foster]

I think so not sure here is what i have: