The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning
Events
Champions
Release Notes
Community
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning Events Champions Release Notes
Forums
Home Q&A Discussion groups Articles Ask a question Search
Learning Events Champions Release Notes

Forums

Articles
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

User is Jira Service user

Dipesh JIvan
Dipesh JIvan
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
August 14, 2018

I have a user who has the permission of a Jira Service desk but when logged in it doesn't show her profile correctly. I confirmed she has the correct permissions/ roles. Has anyone else seen this?

Watch
Like Be the first to like this
545 views

3 answers

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Dipesh JIvan
Dipesh JIvan
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
August 15, 2018

I got it figured out, Thanks guys!

Reply
0 votes
Mikhail Ershov
Mikhail Ershov
August 14, 2018

Is she Jira SD agent or portal customer ?

Reply
0 votes
Shawn Masters
Shawn Masters
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
Get recognized
August 14, 2018

Probably going to need more details around what isnt being seen correctly. 

Was her account added via anything outside the normal 'invite a user' in User Administration? 

Reply

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

Jira Service Management
Jira Service Management
TAGS
AUG Leaders

Atlassian Community Events

    See all events
    Community
    Forums
    FAQs Forums guidelines
    Learning
    About learning Resources
    Events
    Champions
    Release Notes
    Copyright © 2026 Atlassian
    Privacy Policy Notice at Collection Terms Security