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Use existing Request Type in new Service Desk Project

Ross Teach April 1, 2019

I would like to use an existing Request Type from another Service Desk project when setting up a new Service Desk project. 

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Nic Brough -Adaptavist-
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April 1, 2019

Click "add existing request type" at the top right of the screen.

Ross Teach April 1, 2019

How do you make Request Types available in another project?

Screen Shot 2019-04-01 at 12.54.06 PM.png

Ross Teach April 1, 2019

https://jira.atlassian.com/browse/JSDCLOUD-1317

from my understanding, this is not supported.

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