Updating Stage with Shortcut

[Carlos Gonzalez]

Hello, I was searching on the net and I didn't find anything about I would like to know if Jira has any settings to update the stage with a shortcut I mean I would like to update a ticket from ready to work to in progress.

[Joseph Chung Yin]

@Carlos Gonzalez -

Can you clarify what you mean by "setting a update the stage"?  Are you trying to control what is needed (i.e. Validation/Condition required) when issues move from Ready to Work WF status to "In Progess" status?

If so, please see this KB article on advanced workflow configuration - https://support.atlassian.com/jira-cloud-administration/docs/configure-advanced-issue-workflows/

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

[Carlos Gonzalez]

For example, I received a ticket in Jira and I want to change the status of the incidents from Ready to Work - In Progress without clicking with the mouse those button.

[Joseph Chung Yin]

@Carlos Gonzalez -

One solution is for you to create automation rule for your project triggering off when issue is assigned event and then auto change the issue's WF status.

Here are some reference links on Automation for Jira that you should look into -

https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/

https://www.atlassian.com/software/jira/automation-template-library#/rule-list?systemLabelId=all&page=1&pageSize=20&sortKey=name&sortOrder=ASC

https://support.atlassian.com/cloud-automation/docs/what-are-smart-values/

https://support.atlassian.com/cloud-automation/docs/smart-values-in-jira-automation/

https://www.atlassian.com/blog/announcements/cloud-automation-packaging-update

Hope this helps.  Automation setup is a great out of the box component (especially it is free on your subscription plan).

Best, Joseph