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Update Caused me to Lose Access

Tony Dormann
February 5, 2026

Did anyone else lose access to their JSM project after the switch this morning? I'm currently getting a "Something went wrong" error when using the same link. Any advice on how to fix this, I currently have no access. 

Thanks in advance for your help. 

1 answer

0 votes
S Reddy Harsha Vardhan
February 5, 2026

Hi Tony, there is an active incident affecting users in the us-east-1 region, causing access issues. You might be experiencing this problem. check with Atlassian status page for more updates on the incident.

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