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Unble to add knowledgebase articles to catogories

Bharthi Jairaman
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August 28, 2023

Add article failed before reaching the limit of 100 articles 

 

 

1 answer

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Trudy Claspill
Community Champion
August 28, 2023

Hello @Bharthi Jairaman 

Welcome to the Atlassian community.

100 is the limit on the number of articles per category according to this document:

https://support.atlassian.com/jira-service-management-cloud/docs/categorize-knowledge-base-articles/

The limit was increased from 50 to 100 in March 2023. I don't see a change request in Atlassian's public backlog for JSD Cloud  to increase the limit again.

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