Unable to update comment when transitioning statuses

[Mayur Gaikwad/Tech PMO]

I'm using below details to move an issue from one IP resolution stage to another IP resolution stage and also from an IP resolution stage to a Done resolution stage. Transition is happening but comment is not getting updated.

Also, if I use 'resolutions' tag under fields it throws error as 

"resolution": "Field 'resolution' cannot be set. It is not on the appropriate screen, or unknown.

Please help.

Workflow stages & transition IDs:

From Stage	To Stage	Transition ID
In Progress	L1 Bucket	11
In Progress	Closed	21
In Progress	Rejected	41
L1 Bucket	Closed	31

API Body

{
"fields": {

},
"transition": {
"id": "11"
},
"update": {
"comment": [
{
"add": {
"body": {
"content": [
{
"content": [
{
"text": "Issue resolved",
"type": "text"
}
],
"type": "paragraph"
}
],
"type": "doc",
"version": 1
}
}
}
]
}
}

[Kian Stack Mumo Systems · Accepted solution]

@Mayur Gaikwad/Tech PMO, 

Do you have a screen tied to transition 11? If so, it would need to have the Resolution field on it to set that during the transition.

Thanks,

Kian

[Mayur Gaikwad/Tech PMO]

No @Kian Stack Mumo Systems there are no screens when moving from one status to another.

[Kian Stack Mumo Systems]

You would need to set a screen on the transition with Resolution field available. 

Thanks,

Kian

[Mayur Gaikwad/Tech PMO]

Great, thanks... Let me check