Unable to load queue (Find the below screenshot). Please guide.

[IGABNBPMO]

[Angélica Luz]

Hello @IGABNBPMO,

Thank you for reaching out to Atlassian Community!

Just for us to better understand and help you with this issue, please share with us the information below:

• Are you the only user facing this issue?
• Are you able to access the queue on other service desk projects?
• Is this a classic or a next-gen project?
• When did this issue start?
• Please, open the developer tools on your browser and check if it shows any other error that can help us identify what is causing this issue.

Regards,
Angélica

[IGABNBPMO]

Hi Angelica,

• Other users are also facing the same issue.
• yes, we are able to access the other queue.This issue trigger for only 1 queue.
• Classic
• From 27th Feb

[Angélica Luz]

Thank you for the details.

Please, open the developer tools on your browser and send us a screenshot of the error that appears when you try to open the queue.