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Unable to import comments with "External system import: json"

Jonathan De Bondt
December 9, 2020

Hey there,

 

As the title suggest, i am trying to import comments into an issue of JIRA service desk project with the project details as per listed in the .json code. All other project info gets loaded along with the reporter but no comments.

Also tried importing it to a JIRA software project but with same results.

The comment examples in the code come straight from the .json documentation page (link below), yet they do not seem to appear upon completion of the import.

No errors are given after completion and import outputs attached log snippet.

json import documentation: https://support.atlassian.com/jira-cloud-administration/docs/import-data-from-json/

Am i missing something here?

Using JIRA cloud: 1001.0.0-SNAPSHOT

 

Comment import log.JPG

 

 _____________________________________________________________________________________________

{
"projects": [
{
"name": "Dummy 2",
"key": "D2",
"issues": [
{
"key" : "D2-124",
"issueType" : "bug",
"summary" : "Testing json import",
"description" : "Testing, Yo",
"reporter" : "557058:6c22fee7-caae-4cbc-9a80-931ce42e3797",
"components" : ["Scorpion"],
"externalId": "BS-1",
"priority" : "Minor",
"created" : "2020-01-06T17:47:02+0100"
}
],

"comments": [
{
"body" : "This is a comment from admin 5 days ago",
"author" : "557058:6c22fee7-caae-4cbc-9a80-931ce42e3797",
"created" : "2012-08-31T17:59:02.161+0100"
},
{
"body" : "This is a comment from admin 1 day ago",
"author" : "557058:6c22fee7-caae-4cbc-9a80-931ce42e3797",
"created" : "2012-08-31T17:59:02.161+0100"
}
]
}
]
}

 

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