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Unable to connect JIRA with N8N

Bilal Naseer August 14, 2025

Any one has any idea on how to connect JIRA with N8N. I have followed this documentation https://docs.n8n.io/integrations/builtin/credentials/jira/ and successfully created credentials, check screenshot below:

image.png

But when I add a Trigger node for "Issue Created" I am getting this error "Jira Trigger: Client must be authenticated to access this resource."

Here is the screenshot:

image.png

 

 

Any help to resolve the issue is appreciated.

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Marc - Devoteam
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August 14, 2025

Hi @Bilal Naseer 

Welcome to the community.

Does the account you work with in N8N, has a license in Jira/ JSM and the required permissions on a project or projects?

And the error is in N8N, contact their support if you are unable to solve the issue.

Bilal Naseer August 14, 2025

Hi @Marc - Devoteam 

I have generated API key in JSM 

image.png

I am administrator in JSM. If that's what you are asking. Issue is not from N8N side as it's working fine with Trello API which is also an Atlassian product.

Let me know if you need more information

 

Marc - Devoteam
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August 14, 2025

Hi @Bilal Naseer 

Create a new aPI token without a scope, does this work.

Note even if you are an Admin in JSM, do you have access to the project and not just the project settings?

Bilal Naseer August 14, 2025

Looks like API Token without a scope is working. How stupid I am. I didn't bother to check API without scope. 

 

Note: Before creating API Without scope I used "Permission Helper" from Project settings > Access > Project Permissions > Permission Helper in order to test the permissions. And I did have necessary permissions to perform the action. 

 

But it's only working without API Scope

Marc - Devoteam
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
August 14, 2025

Hi @Bilal Naseer 

You will need to find out what scopes are required by N*N, actions it will do to create a token with scope and select the correct ones.

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