The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Unable to add attachments

Minu Murali
Contributor
May 18, 2021

Hi Team,

We migrated to V8.16.1 and post that we are not able to add attachments into jira issues image001.png.

Steps to reproduce:

  • Click on attachment icon
  • choose a pdf/txt/png data
  • click on open

A pop up appears with HTML text as shown below and there is no further button available. We have to close the application. In the end we are not able to add any attachments

 

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
JP _AC Bielefeld Leader_
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
May 18, 2021

Hi Minu Murali,

did you try with different browsers?

Minu Murali
Contributor
May 18, 2021

Yes We tried with Chrome and Microsoft edge. Same issue.

We tried drag and drop as well. Same issue.

TAGS
AUG Leaders

Atlassian Community Events