Unable to Create JSM service using Terraform Provider

[Apurva Kaushik]

Hi Team,

I am attempting to create JSM services using our service.json file through the Atlassian Operations

provider "atlassian-operations"

The Terraform plan step completes successfully, but during terraform apply, the resource creation fails with the following error:
│ Error: Client Error

│ Unable to create JSM service, status code: 401. Got response:

│ {"code":401,"message":"Unauthorized"}

I have already verified that the provider configuration and credentials are set correctly.

I am using below details to configure the Provider.

provider "atlassian-operations" {

  domain_name   = var.atlassian_domain

  email_address = var.atlassian_email

  token         = var.atlassian_api_token

  cloud_id      = var.atlassian_cloud_id

}

Could you please help investigate why the API call is failing with a 401 during service creation?

Thank you.

[Sebastian Krzewiński]

Hi @Apurva Kaushik 

401 means that your token or email are incorrect. Can you check this again?

Regards,

Seba

[Apurva Kaushik]

Hi @Sebastian Krzewiński what do you mean by incorrect ? are you referring to scope permission or typo ?