The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)
Is there a way to change customers that are added to an organisation to have notifications on for all tickets in that organisation, by default? Or do they have to do that on a ticket by ticket basis?
Thanks
1 answer
Comments for this post are closed
Community moderators have prevented the ability to post new answers.
When it comes to notifications to organization members, they currently receive only one notification informing them that the ticket was shared with them and they will have to go to the ticket and turn on the notifications.
It's not possible to change that. There are feature requests suggesting the implementation of this ability:
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.