Turn Off Administrator Access Login in service desk stand alone server

[Druvis Vilcāns]

How to turn Off Administrator Access Login in service desk stand alone server.

I have tried to modify jira-conf.properties file with line "jira.websudo.is.disabled = true" and JSD still ask to prompt administrative password each 10 minutes. I even tried to make delay 100 minutes, but it still don't work.

I need to remove this prompt to ask access, because I have lengthy deploy and it stops, all the time when password is asked.

[Rudy Holtkamp · Accepted solution]

Hi @Druvis Vilcāns ,

Quick question: did you restart Jira after the changes and did you call the file jira-config.properties? See here for details.

Rudy

[Druvis Vilcāns]

Hi @Rudy Holtkamp 

Yes I did restart jira and file is called - jira-config.properties

Also this solution works on jira software server, but not on stand alone service desk

[Rudy Holtkamp]

That is odd, seems to me that it is a bug.

[Druvis Vilcāns]

@Rudy Holtkamp 

I will contact atlassian support maybe they can help me

But thanks for help