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Tracking tickets by location

Jeff Tsai
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January 18, 2022

What's the best way to track tickets based on office location? It seems like the Customer/Organization field isn't the right place to do it as that groups users into logical groups but all members of an organization seem to get notifications to tickets?

1 answer

3 votes
Jack Brickey
Community Champion
January 18, 2022

i have a custom field for Facility. you can certainly create a Location field (single select).

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