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Ticket creation in Jira Customer Portal

Nazrin Aliyeva
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July 28, 2021

Hi,

I have an issue with creating tickets from Jira Customer Portal after Jira update from 8.5.1 to 8.13.7. It stuck as it is shown below. 

 

issue.jpg

The same issue happens also when I try to open already created tickets from customer portal:

issue2.jpg

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Brant Schroeder
Community Champion
August 5, 2021

@Nazrin Aliyeva Welcome to the Atlassian Community

Have you tried clearing your browser's cache? Are you having this issue in all browsers?  

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