Ticket Layout

[Mostafa AbdElKader]

Is it possible to have the work log/comments look and feel similar to BMC Remedy -

[Alexander Post]

Hi @mostafa

maybe our App https://marketplace.atlassian.com/apps/1221618/issuelayout is able to fullfill your requirements.

Here you can find a documentation https://documentation.veniture.net/onpremise/issueLayout

And here you can find a review: https://www.youtube.com/watch?v=BdWpag5iuDs

[Nic Brough -Adaptavist-]

No, the view screen is not configurable to that extent (although I'd question why you want a decent issue tracker to take on the look and behaviour of legacy system)

[Mostafa AbdElKader]

Thanks Nic - What I was after is having a summarized look on all actions taken on the ticket with footprint/type/timestamp then you can expand based on the necessity of which line item you need to review -  

[Moses Thomas]

No  you can't in JIRA.  Remedy  is built differently  and JIRA  too!

Best!