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Ticket/Issue assignments not showing up in list/filter

Jeff Bernstein
January 2, 2019

User is reporting there are tickets assigned to him but his queue is at 0. I confirmed queue is empty and there are outstanding tickets.

Please advise.

Jeff

3 answers

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Answer accepted
Jeff Bernstein
January 2, 2019

The application/web server was out of disk space.

0 votes
Bastian Stehmann
Community Champion
January 2, 2019

So you could solve this problem already?

0 votes
Bastian Stehmann
Community Champion
January 2, 2019

Hi @Jeff Bernstein,

Welcome to the community. 

How is your queue defined?

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