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There is a new starting page for our servicedesk portal which should not be there

AdminMar March 13, 2019

For some reason our service desk portal has an extra page in front of it. I have no idea where it is from. It looks like a confluence article a colleague made but I cannot find it anymore. 

 

How can I remove it?

The wrong page:

WrongPortalPage.png

The correct page but with /group/-1 added to the url:

CorrectPortalPage.png

1 answer

0 votes
Deleted user March 13, 2019

Hey Martijn

 

Zou het kunnen dat je een extra group hebt aangemaakt bij je request types? 

 

image.png

AdminMar March 13, 2019

Hey Alex,

 

That what my first thought was but I am afraid that is not the case:

13-3-2019 15-06-51.png

Deleted user June 26, 2019

@AdminMar 

I noticed I didn't answer yet,  but the first screenshot seems to be from an other Jira project as your screenshot in your answer.

 

Is it possible that you have 2 Jira service Desk projects or more? 

And that what you see is comming from one of those other projects?

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