Theme changes - adding the function (board) to JSD project

[Matouš Křístek]

1 - Am I able to put kanban board into JSD project who have just ques and reporting available by default ? - If I am able to do so WHERE ? HOW ? - I need detailed manual which is actual to curent settings of JIRA (some manuals I read had different UI than we have in our Jira software now). I spent whole day yesterday to trying to figure it out and failed.  Only way which was semi worked for us was to create new project (bussines/software) where I can use kanban as a theme and somehow connect our issues from JSD to this new project (also not fully worked because rule for linked issues just creates copies which are not linked even they had to be (based on info and old manual) )

2 - it is possible to just somehow change a theme of JSD project and still be in JSD project ? Because if I create new project with theme I like, it is automaticly created with certain type of project (software / bussines ... ) If I change this in Project settings afterwards to for example to JDS - whole theme changes to standard JSD look again.

Thank you for your time and complex answer (you investigated the issue or you just know where to change settings in specific project types to accomplish certain goals)

[Angélica Luz · Accepted solution]

Hi Matouš,

Jira Service Desk does not have the boards functionality, so it's not possible to create a board directly in the project, but you can create a board that will be linked to your profile.

Please, open any software project and click on "Create board" > Create a Kanban board > Board from an existing project.

Then, choose the board name, choose the desired SD project and on Location, you will select Personal which will appear your name and then click on "Create board".

To find your boards, as it cannot be accessed through SD project, you must click on your profile picture on the bottom left > Your boards.

Regarding your second question, changing the project type will change the entire template of the project. For example, if you create an SD project and change do SW project, you won't be able to access Automation and SLA, since this functionality is only available for SD.

Regards,
Angélica