The field becomes required on a certain status

[aynura.nasibova]

Hello!

We use Jira Service Desk Server. Is it possible when a task moves to a certain status, the field becomes required?

For example: a task moves from "In progress" to "Done" and field "Cause of occurrence" becomes required.

Thanks for helping!

[aynura.nasibova · Accepted solution]

You can do it with workaround:

1. To create the screen with required field;

2. An the workflow choose the status (transition) where necessary to setting the field;

3. Choose screen.

And when the issue moves to a certain status to appears the window with required field.

[Tansu Akdeniz · Accepted solution]

Hi @aynura.nasibova 

Since it is a server version, you need to get an add-on such as JSU, JMWE, JWT etc.

• Please take a look at this KB: https://confluence.atlassian.com/jirakb/make-custom-fields-required-in-a-workflow-transition-in-jira-server-691011903.html

Regards

[aynura.nasibova]

Hello @Tansu Akdeniz 

unfortunately we were unable to configure.

Thanks for helping!