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Tenemos un SLA que ahora nos aparece con error ya hemos lo indicado y no se resuelve

Tenemos un SLA que ahora nos aparece con error ya hemos lo indicado y no se resuelve

MODERATOR EDIT: Translation:

We have an SLA that now appears with an error, we have already indicated it and it is not resolved

1 answer

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Hello Zayra,

Welcome to Atlassian Community!

I can see that the SLAs are not appearing on the Queue as per your screenshot.

Is it happening only in the Queue?

Have you tried to edit the Queue and remove the field and add it again?

May I know if it shows normally if you open the ticket in a new tab?

Was there any change in the SLA configuration?

Regards,
Angélica

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