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Template when applied to issue and project It is changing UI of the issue

Template when applied to issue and project It is changing UI of the issue

Hi,

I have created one template and prepopulation but after adding prepopulation the UI for the issue changed....Which is not the expected behavior.....In create screen template details are visible as expected but on saving the issue they are changing the UI......Can u please suggest why? Attaching all the configuration screenshots and template code....Please review..

Thanks & Regards,

Pratiksha.

1 answer

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The reason that "NF Requirements and KPIs" is appearing in the view is that is the name of the field. that will always show up.

the reason you aren't seeing "NF KPIs Provided" is that it is empty. Jira does not show empty custom field on the view screen.

What type of custom field is that. it doesn't look like the built in Multi-line text field?

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