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Tag office location with username for incoming requests

Quentin Butler
December 3, 2018

Is there a way for requests to come in with the office location of a user is at next to the subject? Ex: Houston - Can't connect to monitor

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LarryBrock
Community Champion
December 4, 2018

Hello @Quentin Butler,

When you say "come in", do you mean via email, submitted through the create button, submitted via JSD portal, other?

Quentin Butler
December 4, 2018

I mean via email. 

LarryBrock
Community Champion
December 4, 2018

What is the source for the office location?

Quentin Butler
December 5, 2018

Source? I'm not sure what you mean! But if I can have something in place where depending on who the individual is then it will come through with a location on it that would be great. 

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