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Strange SLA display format

Denis Burdukovskiy
September 15, 2022

Hi!

We've got issues with strange format of SLA

image.png

I think it should be totally in hours, or hours should be less than 24 h.

Any ideas why this happens and how to correct? 

JSM 4.3.4 server.

Goals set:

image.pngp.s. SLA reconstruction was done without any change of values/format

1 answer

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Answer accepted
Fabio Racobaldo _Catworkx_
Community Champion
September 15, 2022

Hi @Denis Burdukovskiy ,

it is strange and sometimes appears on my side. There is an open request for that https://jira.atlassian.com/browse/JSDSERVER-5499

Fabio

Denis Burdukovskiy
September 15, 2022

@Fabio Racobaldo _Catworkx_ , thanks for details

It's a pity, that there's no even workaround to set it correct,

But it explains how this figures are calculated , many thanks!

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