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Step by step guide to install JIRA service management datacenter on own infrastructure

rahil vasaya
rahil vasaya
Contributor
July 17, 2024 edited

I am new to JIRA and need help with the complete Jira Service Management Data Center installation. If there is any guide available, either text or video, please share it. Thank you in advance.

So far, we have arranged two servers: one for the application and another for the database.

I have downloaded atlassian-servicedesk-5.17.0-x64.exe from Atlassian website and I have the license key (SEN number) available with me.

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Alex Koxaras _Relational_
Alex Koxaras _Relational_
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July 17, 2024

Hi @rahil vasaya and welcome to the community,

There is the official documentation here https://confluence.atlassian.com/adminjiraserver/installing-jira-applications-on-windows-938846835.html

Let me know if that helps.

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Rilwan Ahmed
Rilwan Ahmed
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July 18, 2024

Hi @rahil vasaya ,

Welcome to the community !! Overall steps are 

  1. Download required JSM version
  2. Setup Database 
  3. Generate License
  4. Install JSM as described
    For windows: https://confluence.atlassian.com/adminjiraserver/installing-jira-applications-on-windows-938846835.html
    For Linux: https://confluence.atlassian.com/adminjiraserver/installing-jira-applications-on-linux-938846841.html
  5. Configure Database to jira
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rahil vasaya
rahil vasaya
Contributor
July 18, 2024

Thank you both

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