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Staying on standard plan

Catriona Potts
I'm New Here
I'm New Here
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November 24, 2025

Do we have to move off standard plan?

1 answer

2 votes
Hans Polder _Devoteam_
Community Champion
November 24, 2025

Hi Catriona,

Can you supply a bit more context? Did you receive an email of sorts and if so, can you share the redacted details of it? 

Keep in mind, most of the people here don't work for Atlassian and we don't have access to any environment you are currently working on. If you need help from someone from Atlassian themselves, kindly raise a support ticket at https://support.atlassian.com/contact.

Please let us know if we can assist you in any way!

BR,

Hans

Catriona Potts
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 24, 2025

Hi - thank you for responding - we are receiving the alert about moving to Premium but this is not what we want to do.  I will send a support ticket request

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