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Statuspage not configurable

Chris Thomas January 2, 2019

I've just added Statuspage for JSD, however when back in JSD its not showing as usable? No configuration ability etc...........? Any thoughts.........

1 answer

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Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 9, 2019

Hello Chris,

Thank you for getting in touch with Atlassian Community!
I've checked that the add-on to integrate StatusPage with JSD was removed from the marketplace.
When did you install the add-on? Can you still see the add-on on the "Manage add-on" page?

Regards,
Angélica

Chris Thomas January 10, 2019

Hi, I installed it around 20th December(ish) and is showing, just with no configuration options............

Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 14, 2019

Hi Chris,

I was able to install the Status page for SD now that it's back to our marketplace.
I've tested and after linking status page with an SD project, the only thing that will appear is a notification on the customer portal for customers to be aware of the issue.

Link status page with the project:

Screenshot 2019-01-14_16-08-50.png

Create an incident on statuspage:

Screenshot 2019-01-14_16-15-57.png

It will show on customer portal for customers to click and check the incident and updates:

Screenshot 2019-01-14_16-16-28.png

You can find more information here.

Regards,
Angélica

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