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Status Not Changed post Transition "Approve" is Clicked

Rangarajan Parthasarathy February 11, 2019

I have used a Workflow and have a request which start with "Pending Approval" status. I have transitions "Approve" or "Decline". If I chose to Approve the status remains "Pending Approval" post "Approve" transition click as well? Would there be any reason for the same?

 

1 answer

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Jack Brickey
Community Champion
February 11, 2019

@Rangarajan Parthasarathy, would you mind posting a snapshot of your actual workflow including the transitions? You will need to go to project > settings > workflow, edit the workflow and click the radio button to include transitions.

Rangarajan Parthasarathy February 11, 2019

Jack attached the workflow.

Rangarajan Parthasarathy February 11, 2019

Issues.jpg

Jack Brickey
Community Champion
February 11, 2019

Thanks. So which approval is echoing the issue. You have three approvals. Are all exhibiting the issue?

Rangarajan Parthasarathy February 11, 2019

CAB Approval is the one that is having issue.

Jack Brickey
Community Champion
February 13, 2019

so what i don't yet understand is you indicate you have a "status" called Pending Approval yet I do not see that here in your image.

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