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Statistics on request types in service desk

Maja Aagaard
July 4, 2018

Is it possible to create statistics depending on request types?

We are in particular interested in knowing the most commonly used request types. 

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Alexey Matveev
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July 4, 2018

Hello,

You can create a custom report for Jira Service Desk. You can read more about custom reports here:

https://confluence.atlassian.com/servicedeskcloud/setting-up-service-desk-reports-732528965.html

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