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Anne Grimmeissen
Anne Grimmeissen
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October 9, 2024

 

I would like to invite customers to a portal so that they can view tickets. But the users should not be allowed to create their own tickets. How can I define the authorizations accordingly? Many thanks for your help and best regards Anne

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Marc - Devoteam
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October 9, 2024

HI @Anne Grimmeissen 

This can't be done. If you grant users access to the portal they also have access to create issues.

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