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Andrew Archer
Andrew Archer
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February 24, 2020

We've set up 5 SLAs based on the priority level of issues logged. Is there a place (queue / report) where we can sort by which SLA overall is about to breach?

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Jack Brickey
Jack Brickey
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February 24, 2020

Each SLA is treated separately so you can’t normalize them all into a single assessment.

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