Smart value for Forms content

Question

Hello,

I'm trying to fetch the content of a form field in an Automation.

* The field isn't connected to a JIRA field.
* I added a field key to the relevant field- 'reqbody'
* The field is a Text type.
* I'm triggering the automation manually from the ticket within the JSM project.

I tried to use the following smart values with no success (it just returns an empty text)

{{issue.forms.last.reqbody}}, {{triggerissue.forms.last.reqbody}}, {{forms.last.reqbody}}

Any idea what I'm missing here?

Thanks,

Darryl Lee_teniuw · Answer

Hi @Or Shaked -

@Vinubabu _Vinu_ recently wrote a great article on this topic that might help with this:

* Using Advanced Form Fields to Trigger Automations in Jira

Tomislav Tobijas · Answer

So basically it means that i can retrieve forms info only right after the form has been sent?

Yep.

You could also get values at any other point (not necessarily as soon as it's submitted), but that's a bit 'trickier' part as you need to get Form IDs via console or REST API first, as described here.

Or Shaked_7vvo1o · Answer

Oh, thanks Tomislav, i missed that part.

So basically it means that i can retrieve forms info only right after the form has been sent?