Simple script validator not working in Service Desk

[Joel Batac]

HI,

 So I have the below script (which i saw in the community) working in my regular/software jira but it's not working on my service desk portal. Any idea/help?

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.fields.AttachmentSystemField
import webwork.action.ActionContext

def attachmentFiles = ActionContext.request?.getParameterValues(AttachmentSystemField.FILETOCONVERT)
def customField = ComponentAccessor.getCustomFieldManager().getCustomFieldObject("customfield_22112")
log.warn(customField)
def CFvalue = (String)issue.getCustomFieldValue(customField)
log.warn(CFvalue)

if(CFvalue == "Yes" && attachmentFiles.size() < 2) {
return false
}
else {
return true
}

[Joseph Chung Yin]

@Joel Batac -

Hi Joel:

One of the reasons why it may not work via the portal UI -

1) For the customfield the script is using - Does it available in your Request Type setup? + your JSM project's issue setup?

It will be great if you can share with us what is the error being throw.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

[Joel Batac]

yes it does...by the way i modified the script and it's working now

import com.atlassian.jira.component.ComponentAccessor
import com.atlassian.jira.issue.IssueFieldConstants
import com.atlassian.jira.issue.MutableIssue

def customField = ComponentAccessor.getCustomFieldManager().getCustomFieldObject("customfield_22112")
def CFvalue = (String)issue.getCustomFieldValue(customField)
def issue2 = issue as MutableIssue

def newAttachmentNames = issue2.modifiedFields.get(IssueFieldConstants.ATTACHMENT)?.newValue as List

if(CFvalue == "Yes" && newAttachmentNames.size() < 2) {
return false
}
else {
return true
}

[Joseph Chung Yin]

@Joel Batac -

Thanks for sharing the updated code.  Glad it is working for you now.

Didn't realize that you are using the script when the issue is being modified.

Best, Joseph