The Atlassian Community Forums are currently in read-only mode. We will be relaunching on a new platform on September 22 (read more here). We apologize for the extended downtime. For concerns or questions, please email communitymanagers@atlassian.com. See you on the other side, on the new Atlassian Community Forums! :)

×

Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Show times in the customer portal

Flor Mejía
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 4, 2020

Good morning community
I have a problem, I have been trying to show the estimated time or the time worked of the ticket in the customer portal (Here, photo), but I have not succeeded. Please your help, thank you very much

 

image.png

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

0 votes
Boyan Angelov _Nemetschek Bulgaria_
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
November 4, 2020

Hello,

This is not possible out of the box, you will need an app like the one we created - Advanced Portal Reports. It will allow you to show up to 5 fields on the ticket view, including time fields.

Cheers,

Boyan

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events