Show Organization of Reporter in Work Item

[Andreas Schäffler]

I need the organization of any reporter to show up in work items and add it as a column in the open items view.

to be clear i dont want to use the the share feature of the organizations so i dont set the organization in the customer portal.

i only want to be able to see the organization a customer belongs to in any work item.

this should be possible since i can query the organization via jql:

reporter in organizationMembers("OrgName")

[Trudy Claspill]

Hello @Andreas Schäffler 

Welcome to the Atlassian community.

There is only one provided, built-in field for displaying an Organization in a work item, and that is the one used for sharing the item.

If you don't want to use that one, you would need to set up another custom field of a different type, like Short Text, and implement a process to get the Organization for the Report and put the name of the Organization into that field.

In considering that customization, consider also the following:

- what if the Reporter belongs to more than one Organization?

- what if the Reporter is changed?