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Share ticket with another pepoles

Guy Mandel
Contributor
October 13, 2020

Hello,

It's possible to share a ticket with other people on condition they registered on Jira, if they not registered on Jira we need to send links to the invited.

I need to share a ticket with peoples they do not have access to the system, for example: I need to share the ticket to mail mngm@mycompany.com but this mail not registers on Jira Service Desk Cloud.Anyone can help with this issue?

 

 

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0 votes
Hernan Halabi - Elite IT Consulting Group
Community Champion
October 13, 2020

Hello @Guy Mandel welcome to the community. Check out this app. I believe it will fit your needs

https://marketplace.atlassian.com/apps/1220441/external-share-for-jira?hosting=cloud&tab=overview

Guy Mandel
Contributor
October 13, 2020

I try to use as few external plugins as possible

But is my best chance, I will chek this addons.

Thank you very much My friend, I Appreciate the help.

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Margas_14
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October 13, 2020

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