Hi,
Is it possible to have a condition for setting the priority to P1 or P2 of incident or service request reserved to a particular user group only? In our company a P1/P2 incident or service request is driven by business impact and urgency. And we want to limit bumping the priority to P1 or P2 to a certain project user groups only.
Could you please let me know how I could achieve this?
thanks,
Zaldy
Hi @Zaldy Parian ,
Soon in cloud , see this issue : https://jira.atlassian.com/browse/JRACLOUD-3821
Atlassian starts EAP .... today !
To limit Priority one specific project.
But to limit for group user, it's not possible for now ( with native feature in Jira cloud)
(may be with new Behaviour in Scriptrunner cloud : https://marketplace.atlassian.com/apps/1228522/behaviours-scriptrunner-for-jira-cloud?tab=overview&hosting=cloud )
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.