Hello all ,
I am looking for a way to automate our hiring process and for that purpose I was wondering if it is possible to set up some kind of automation where in the service desk customer portal , a customer raises a requests for a new hire , and based on who is the reporter I would like a checkbox list with boxes checked by default based on who is reporting/raising the request to show up and the reporter can check or uncheck additional boxes if he needs to.
I kinda achieved what i needed with forms and assign those forms to specific request type but that involves the reporter to select the appropriate request type so I want to avoid as much as possible their interference and the checkbox to load based on who is the reporter and for them to select the proper request type since you know they can select the wrong request type.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.