ServiceDesk: Slow login every morning

Hello

The first login on ServiceDesk at every morning is very slow.
It takes up to one minute until I am logged in.
Besides that, every login is very fast.

The problem also appears after about an hour of not using ServiceDesk.

We updated JIRA ServiceDesk to the newest release 4.6.1

Is anyone familiar with this problem?

Thanks in advance
Manuel

1 answer

0 votes

Hi,

We experience the same behaviour with JSM 4.19.1.

Is there an explanation of that problem: slow at the first login ?

Regards

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