Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Service desk ticket monthly dump

Nishith Desai
May 8, 2018

Hi,

 

I want to get a dump of tickets created during month with fields like ticketid, title, created date, resolved date etc.

How can I get it?

1 answer

1 accepted

0 votes
Answer accepted
Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
May 8, 2018

Search for the issues with the issue search, then use one of the export options in the issue navigator.

Nishith Desai
May 8, 2018

I dont see issue navigator in service desk.

Nic Brough -Adaptavist-
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
May 8, 2018

Its in plain Jira, not the service desk.

Nishith Desai
May 8, 2018

Ohh ok found it, thanks for the reply.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events