Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Product Q&A
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Service desk table view

Veera Mäkinen
Veera Mäkinen
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
April 5, 2018

Hi! Can I modify Atlassian Service Desk from queue structure to table structure? Id like to have a small helpdesk with kanban style table structure.  Example with 4 colums New ticket, On progress, validation and closed.  

Answer
Watch
Like Be the first to like this
428 views

1 answer

0 votes
Sloan N_ B_
Sloan
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Get recognized
April 5, 2018

Hi @Veera Mäkinen

If you have Jira Software installed as well, you can create a Kanban Board for your Service Desk Project and set the Lanes according to your requirement. You can't replace the queues though. 

Regards
Niklas

Reply

Suggest an answer

Log in or Sign up to answer
Jira Service Desk
Jira Service Management
TAGS
AUG Leaders

Atlassian Community Events

    See all events