Service desk Field help - content accessibility

[Vincent Vuong]

Hi, 

Is it possible to restrict accessibility of certain contents in Field help? For example, we wish to have Text A, B and C viewable to everyone, while having Text 1 and 2 viewable to only 2 people. 

Any comment will be appreciated. Thanks. 

[Mark Markov]

Hello @Vincent Vuong

You can not do it out-of-the-box.

You need plugin like scriptrunner, and write some code to achieve that.

https://scriptrunner.adaptavist.com/5.4.12/jira/behaviours-servicedesk.html