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Service Desk Report Not Showing all System fields

Bell Lopez
Contributor
April 3, 2019

Hi everyone,

 

I have a service desk report for one of our service Desks in Jira that is supposed to display issues created per system but it does not appear to be showing all issues created per system.  It should show stats for all our systems which include: MRM, DAM, Jira, Confluence, Slack and Other.  But for some reason it is showing MRM, DAM, Jira, Confluence, HipChat and Other. We recently retired the option of HipChat and added Slack but it does not appear to be showing...

 

Screen Shot 2019-04-03 at 8.06.54 AM.pngWe've definitely created tickets that have Slack as the option in System field but none of them seem to be displaying...anyone have any ideas as to why this is? Here are my report settings:

Screen Shot 2019-04-03 at 8.06.02 AM.png

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