Service Desk From Email

[Raoul Wedel]

Hi,

I have set up a custom email address but also want to use that email address for any outgoing emails. How can I do so?

[Bronagh Quinn · Accepted solution]

Hi @Raoul Wedel, 

My answer assumes you are using JIRA Service Desk (Cloud Hosted)

First of all you will need to configure JIRA Cloud to send emails from your domain:

https://confluence.atlassian.com/adminjiracloud/configuring-jira-cloud-to-send-emails-on-behalf-of-your-domain-900996548.html

Next: 

1. Go to Project settings > Notifications
2. Edit Email section (at the top of the scheme)

This will affect all projects that use the same notification scheme.