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Service Desk Customer Portal Users

Deleted user
February 10, 2014

Do Service Desk Customer Portal Users (i.e. customers) require a paid licence? or do they not count towards licence usage?

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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February 10, 2014

Yes. Each customer requires a licence.

Atlassian are looking at some form of system that is more like "agent based" licencing at the moment, but I don't know any details or schedules for it yet.

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Jira Service Management
Jira Service Management
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