Community
Q&A
Jira Service Management
Questions
Send email to address of a non-customer in Jira Service Desk

Send email to address of a non-customer in Jira Service Desk

Hi,

Is it somehow possible to send an email from Jira Service Desk (Cloud) to an email address of a person that is not listed as customer in Jira? (That is, may be mentioned in the description in an issue for example).

1 answer

Comments for this post are closed

Community moderators have prevented the ability to post new answers.

Post a new question

0 votes

You could have an automation send out an email to a Predetermined email address, but in Cloud I'm not aware of this being a functionality.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Thanks for your reply. However, an automation is not what I am after. I would like a function to send a manual email regarding a certain issue.

You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.

Comment

Was this helpful?

Thanks!

Jira Service Management

Forums

Q&A

Community resources

Support

Top groups

Community resources

Support

Learn

Community resources

Support

Events

Community resources

Support

Send email to address of a non-customer in Jira Service Desk

1 answer

Comments for this post are closed

Was this helpful?

Thanks!

TAGS

Atlassian Community Events